Hi everyone,
I’m having an issue with my Cammus C5 after about 2 years of use.
The wheel works normally at first, but after turning the wheel quickly or making sudden movements, the wheel disconnects from the software.
After that, Windows shows:
“Unknown USB Device (Device Descriptor Request Failed)”
More details:
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The power light on the base stays ON
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Restarting the base temporarily reconnects it
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FFB works normally before disconnecting
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The issue still happens even with FFB set to 0
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It can happen even outside of games, just by opening the software and turning the wheel quickly
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I already tried multiple USB ports
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I checked the external USB cable and it does not disconnect when moved or shaken
Additional information:
My previous PC also had similar symptoms with this C5 for a long time, but restarting the base always fixed it, so I didn’t pay much attention to it at the time.
Now the issue has become worse because restarting no longer fixes it consistently and it keeps disconnecting again.
Things I already tried:
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Changing USB ports
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Using the reset button
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Reinstalling the software / drivers
Someone suggested that the power adapter might be failing and causing unstable voltage or power drops during sudden movement/load.
Has anyone experienced something similar?
What do you think is the most likely cause, and how can I fix it?
Thank you.