Hi,
I have a little problem that appear few month ago, but it’s not always.
I use the shifting paddle quite rarely but i’m using it more frequently.
My problem is that when i’m in a race, the gears up and down don’t work correctly.
I need to click 2 or 3 times to make the gear pass or down.
Someone can help please ?
Sincerely.
Hi friend, thanks for the feedback. Please kindly raise a ticket in our Discord channels to get the support or directly email to infor@cammus.com
When I try to enter the Cammus Discord I just (constantly) get ‘Unable to accept invite’ ??? I also have a shifter problem with my C5 wheel (left shifter has died). I’ve had no reply yet from infor@cammus.com How can I access the Discord???
Hi friend, please tell me your email or order number for the support team to check your inquiry email. Thanks!
Thanks. I bought from Racesim.uk. Order #10726 - wheel, pedals and mount.
My email is andrew.hounsome@btinternet.com
Hello, for after-sales inquiries or claims, please kindly contact the store where you purchased. Our team only handles orders purchased directly from our official store. Please kindly understand and comply with our after-sales process. Regards.
Seriously? So I buy your products from a reputable online seller and you just cut me lose when it fails? What about the product warranty? Racesim.uk can’t provide a product warranty? All I need is a couple of the microswitch units for the gear paddles. I’m resorting to changing gear with one of the buttons at the moment.
Have you communicated with that store about your needs? Didn’t get a response from them?
Yes, they are going to try to help me. Not wishing to be rude, but do you treat all customers of your products who dare to buy them from other reputable dealers in this way?
All I’m asking is for a few paddle switches to be popped into a jiffy bag to me…
Our team will reach you out via email, please kindly note it.
They have indeed and I’m most grateful. Thank you.
